Information

Legal Terms & Conditions of Use

Welcome to barbrakolasinski.com 

The agreement lies between you, the User of this website and www.barbrakolasinski.com by using the site you have agreed to these terms of use via our website and services that we may provide. All content on barbrakolasinski.com is subject to copyright and intellectual property rights that are held by Barbra Kolasinski.

Privacy Policy

1.Introduction

This privacy policy sets out how barbrakolasinski.com uses and protects any information that you provide when you use the site.

At Barbra Kolasinski we are committed to ensuring that you privacy is protected. Should we ask you to provide certain information by which you can be identified when using the site either when you purchase a product, service and/or sign up to our newsletter. You can be assured that it will only used ni accordance with this privacy statement

It is very important that the information we hold about you is accurate and up to date. Please let us know if at anytime your personal data changes by e-mailing Barbra Kolasinski at barbra@barbrakolasinski.com.

2. Who is responsible for the processing of your personal data?

The Scottish company Barbra Kolasinski is the controller of your personal data that you submit to us and responsible for your personal data under applicable data protection law.

For commerical purposes, we collect your Perasonal Data- such as ersonal details, e-mail address, address, Credit Card numbers, bank code, contact number,etc- on your order form only for the purpose of selling the products ordered by you. Your Personal Data shall we stored in a way which allows us to identity you for the period necessay for the purposes which the data was collected for and subsequently  processed and, in any case, in accordance with applicable laws. Your Personal Data shall not be disclosed to third parties than us for purposes which are not permitted by law or without your consent.

3.Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order,arrange for a delivery or return a purchase, we comply that you consent to us collecting it for that specific reason only. 

4.Online Store- Shopify

Our online Store is hosted by Shopify Inc. They provide us with the online

e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage databases and the general Shopify application which your data is stored on a secure server behind a firewall.

Where a Data subject is located in the European Economic Area, that Data Subject's Personal Data will be processed by Shopify's Irish affiliate, Shopify International LTD. As part of providing the services, this personal data may be transferred to other regions, including Canada and the United States. Such transfers will be completed in compliance with relevant Data Protection Legislation.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data security Standard. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

5. Data Retention

When you place an order through Barbra Kolasinski online store, we will maintain your order information for our records unless and until you ask us to delete this information. We ll not hold your personal information in an identifiable format for any longer than is necessary or if required by law.

You may contact Barbra Kolasinski at any time;

barbra@barbrakolasinski.com

The Hive,1069 Argyle Street, Glasgow, G3 8LZ

For comments, queries and complaints relating to our privacy policy please email barbra@barbrakolasinski.com.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

 

Billpay’s/Klarna’s payment options In order to be able to offer you Klarna’s payment options and to assess whether you qualify for their payment options and to tailor the payment options for you, we will pass to Klarna certain of your personal information. General information on Klarna you can find here and on BillPay here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s and BillPay’s privacy notices. For Direct bank transfer, your personal data such as contact and order details, will be processed by Klarna. For Pay Now (SOFORT Direct Banking) Your personal data such as contact and order details, will be processed by Klarna.

6.Complaints

If you any any complaints please send an email to barbra@barbrakolasinski.com

Klarnra.

Pay Later with Klarna is available to all customers with a billing and delivery address registered in the UK.

To pay using Klarna, you'll need to provide your mobile number as they may need to contact you. We'll also need your email address so that Klarna can send your payment statement. It's important that you provide the correct details, as you won't receive the relevant payment information.

Klarna Payment

Once you've placed your order using Klarna, you'll receive an email from them within 2 days with payment instructions.

You'll then have 30 days to complete the payment online. You can pay at your convenience, with no extra cost via credit or debit card. 

You'll receive a reminder two days before your payment is due, and you'll also receive email reminders.

 

Klarna Information

 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria and the Netherlands.
  • Slice it: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United Kingdom, Germany, Sweden, Norway, Denmark and Finland.
  • Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited directly after placement of your order.
  • Direct Debit: Available in Germany, Sweden, Austria and the Netherlands. Your account will be debited after shipment of the goods or tickets/ availability date of the service ​or in case of a subscription in accordance with the timelines communicate​d. You will be notified about the date(s) by email.
  • Card Payments: Available in Sweden, Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.

The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay later.
  • Slice it.
  • AMEX, Visa, Mastercard

Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.  

 

Returns & Exchanges

Barbra Kolasinski has a 14- day return policy: you have 14 days from when your order is delivered to ship/postmark it back to our return center for a refund or exchange.

Please send packages to;

Studio 6 The Hive, 1069 Argyle Street, Glasgow, Scotland, G3 8LZ

Exchanges

Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability. Exchanges are shipped to you free of charge. Should you be interested in a different colour or style, please return your item/s to us and simply purchase the new piece separately at barbrakolasinski.com.

Receiving a refund

Your refund will be credited to the the same form of payment from where the purchase was made. Please note that in case of a written notice and proof of a return to Barbra Kolasinski within 14 days upon arrival, we will issue a refund latest on day 14. In case we have not received a written proof of a return, we allow 30 days to issue a refund.

Please note that a deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

Important information

  • Items must be returned to us in perfect condition accompanied by the return information label.
  • Make sure all products are exactly as you received them, with tag and seal still attached.
  • We prefer that items are returned through a secure tracked service to ensure they are protected and insured during transit.

 

Delivery

Shipping within the UK

  • FREE UK Standard Delivery

  • NEXT DAY Delivery £8

  • Average standard delivery time 3-5 working days*

  • Delivery between 9am-5pm, Monday- Friday

International Shipping

Europe

  • European delivery £15

  • Average delivery time 5-7 working days*

USA

  • Delivery to USA £20

  • Average delivery time 5-7 working days*

Australia

  • Delivery to Australia £25

  • Average delivery time 5-7 working days*

 

    Shipping Worldwide - Rest of the World

    • Delivery to rest of the world £50

    • Average delivery time up to 10 working days*

    *Approximate, from the dispatch date- we aim to dispatch our product within 2 working dates unless stated 2-4 weeks for bespoke orders.

    Please note that the shipping rates do not include any customs or import duties that could be levied when the package reaches your country that requires duties. All such charges will be the customers responsibility. 

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